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Please enter the parameters you would like to search for.
A simple search can be started by adding only a single search parameter in one of the areas below. The first area accepts either your E-Mail address or your Serial number. If a Service order number (may also be referred to as “Weblord ID” or “Service case number”) is available, please enter it in the second area. If you have submitted your own reference when logging the case, you can search for it in the third area. The simple search by one parameter only will give you a basic overview about your claim. If you would like to know more detailed information like e. g. parcel tracking numbers, please enter a combination of at least two possible search parameters.